Convergys work at home lawsuit

Another class action wage and hour lawsuit has settled outside of court. A class of current and former employees of Convergys Corporation and Convergys Customer Management Group Inc.

The lawsuit was filed by Carla M. They filed the lawsuit on behalf of themselves and all other employees of Convergys who allegedly had their rights as employees violated. The class action wage and hour lawsuit alleges Convergys failed to pay employees for all the hours they worked, including overtime.

Working Phone Reps Off The Clock Without Pay | Riggan Law Firm

According to the lawsuit, employees were allegedly required to perform certain responsibilities before and after their shifts. They were allegedly not paid for the time spent performing these mandatory, work-related tasks, and because they performed them outside their scheduled shifts, the time spent on them qualified as overtime. Under the federal Fair Labor Standards Act FLSA , all hourly employees are entitled to one and one-half times their normal hourly rate for all overtime they work.

The Act defines overtime as any time spent working after eight hours a day or forty hours a week. Some employees can legally be held exempt from overtime compensation, but the law is very specific about the types of employees that can qualify for the exemption.

The FLSA does not require employers to provide their workers with breaks throughout the day, but some cities and states do make breaks mandatory, and companies conducting business in the U.

Even businesses who choose to provide their workers with breaks, regardless of whether or not the law requires them to, need to be careful if they are not paying their employees for that break time.

The wage and hour class action lawsuit alleges the employees of Convergys were required to perform work-related tasks before and after their meal breaks. Convergys has continued to deny all the allegations the wage and hour lawsuit charged them with, but they have agreed to settle the class action lawsuit in order to avoid the uncertainty and expense of further litigation. The company is better off settling with the defendants and avoiding a conviction.

The settlement covers all current and former hourly employees who worked in a customer-service related capacity for Convergys. This includes agents, customer service representatives, and problem resolution representatives who worked for the company between May 16, and August 28, Telecommute Agents are not included in the class. We have offices conveniently located in Oak Brook and Chicago, Illinois. We are looking to represent various specialists such as pest elimination personnel, financial advisor associates, appraisers, loan and mortgage brokers who have not been paid overtime and have been mis-classified as managers.

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Convergys Unpaid Overtime Class Action Settlement

August 5, 9: Contact Us Call for a Free Consultation Topics Overtime Fair Labor Standards Act FLSA Class Action 57 Exemptions 53 Breaks 39 Tips 23 Work off the Clock 22 Meals 21 Misclassified Employees 21 Wage and Hour 20 Employee Job Title Misclassification 14 Arbitration 14 View More Topics. Our Other Blog Chicago Business Litigation Lawyer Blog.

Convergys Customer Management Group Inc. Agrees to Settle Overtime Class Action — Chicago Overtime Lawyer Blog — December 22,

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